Welcome to Simon Upgrade! By using our website and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

1. General

  • These Terms and Conditions govern your use of Simon Upgrade’s services and products.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Orders & Payments

  • We only accept Cash on Delivery (COD) as the payment method.
  • All orders are subject to availability. If a product is out of stock, we will notify you as soon as possible.
  • Customers must provide accurate shipping details to ensure successful delivery.

3. Shipping & Delivery

  • Orders are processed and shipped within the estimated delivery time provided at checkout.
  • Delays may occur due to unforeseen circumstances such as weather conditions or courier issues.
  • If you fail to accept the delivery, additional charges may apply for re-delivery.

4. Returns & Refunds

  • Due to our Cash on Delivery policy, we currently do not accept returns or refunds unless the product is defective or damaged upon arrival.
  • To report a defective or damaged product, contact us at [email protected] within 48 hours of receiving the order.
  • We may require proof (such as photos or videos) before approving a replacement or refund.

5. Product Warranty

  • Some products may come with a manufacturer’s warranty. Please check product details for warranty information.
  • Simon Upgrade is not responsible for any damages caused by misuse or unauthorized modifications.

6. Limitation of Liability

  • Simon Upgrade is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
  • We do not guarantee uninterrupted or error-free website access.

7. Privacy & Data Protection

  • Your personal information is handled in accordance with our Privacy Policy.
  • We do not sell or share customer information with third parties except as necessary for order fulfillment.

8. Opt-Out & Contact Information

  • If you wish to opt out of marketing communications, contact us at [email protected].
  • For any inquiries or support, reach out to us via email.

By using our website and purchasing from Simon Upgrade, you acknowledge and agree to these Terms and Conditions.